FAQs

Order Online

All online orders must be placed in advance.
If an order is placed before 2:00 pm, you can receive it the following day.
If an order is placed after 2:00 pm, you will receive it two days later.
If you require a cake sooner, please call Starchiva Restaurant (📞905-597-2881) if we can satisfy your needs.

Order Pick up

If you order online, you can select a pick-up date. If you order by email or WeChat, please indicate the preferred pick-up date. If you need to change the pick-up date after placing an order, please send us a quick email or contact us via WeChat, and we will be happy to assist you with rescheduling.

Order Shipping

Shipping will be available soon. Please subscribe us for latest news.

Last Minute Order

This is unlikely as cakes and bakery products require freshly baked ingredients. However, you can always call if we have cakes available for sale in-store.

General Questions

How long will a cake last in the fridge?

The duration of a cake's freshness in the fridge depends on factors such as the type of cake, its icing, and fillings. For optimal results and the freshest taste, the range typically varies from 2 to 4 days.

What size cake do I need to order?

We can provide you with information about the sizes of our cakes. However, the ideal size also depends on the portion sizes you prefer and whether other desserts or sweets will be offered at the event. Our recommendations are as follows:

6 inch/1.5 lbs for 4-6 people
8 inch/3 lbs for 6-9 people
10inch for 9-12 people